When a person is engaged in a conflict with someone, chances are he has different and opposing goals from the other person. How he handles the conflict is determined by the importance of that goal to him, as well as his relationship with the other person. In one case scenario, a person may want to reach his goal at any cost, no matter how much it hurts the relationship.
His goal is important but his relationship is not and he uses force to get what he wants. An example might be when we are dealing with an aggressive sales person trying to sell us something we do not want and do not need.
In a different situation, a person may value his relationship with the other person so much that he is willing to give up his goal.
He would rather smooth things than insist on getting what he wants. For example, you might not want to spend a lot of money on going out to dinner, but your ailing grandmother wants you to take her to her favorite restaurant. It just might not be worth insisting on getting your way.
Sometimes, people just do not want to deal with conflict. Perhaps the person does not have much of an investment in the goal or the relationship. Or it just might not be a good time to work out differences and calming down or just holding off for a while might be a better choice.
The person gives up his goal and gives up dealing with the relationship. The conflict strategy is to withdraw.
On many occasions people find themselves in relationships with people who are very important and they also have a goal that is equally important.
In this case, the 2 of them must work together to resolve the conflict. This is likely to involve compromising and negotiating. The conflict must be faced and a solution found with which both parties are satisfied.
Use these conflict strategies to gain an understanding of conflicts you may experience in your life.
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Gloria J. Howell, M.S.Ed. is a teacher, trainer, and coach and can be contacted at http://www.glohow.com or ghowell@glohow.com Article Source: http://EzineArticles.com/?expert=Gloria_Howell |
Resources for Assistance
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